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FAQ

Will VAM drain my car battery?

No. Although VAM is connected to constant power it is designed to go into a very low power state when the vehicle is parked. This is compared to the same amount of power used by your car stereo.

Can the REDTAIL Fleet Management System lower my car insurance?

Yes, depending on your insurance company. The VAM is considered an Anti-Theft device. Most car insurance carriers offer policyholders a discount on their insurance premiums if cars are equipped with Anti-Theft devices. Check with your insurance company regarding discounts, typically savings are between 15-33%.

What type of Warranty does REDTAIL offer on the VAM hardware?

Your satisfaction is important to us. We offer a 30 day money back guarantee; a 90 day limited warranty; and a 1 year warranty (with the purchase of an annual plan). Extended Warranties are also available.

How long is my data archived on the REDTAIL system?

Data is stored and viewable for 6 months on the FMS. Fleet Managers can easily store years of historical fleet data by using our system to export to a CSV file (CSV files are easily read by MS Excel).

What types of reports do I have on the REDTAIL system?

We provide many customizable reports online, including: Harsh Braking, Acceleration, Speeding, Idling, Activity, Boundary, Landmarks and more.

How do I use Landmarks?

They can be used to mark Boundaries, destination points, customer addresses and/or offices that you visit regularly. You can run a Landmark Report to see each time a vehicle visits a Landmark and the duration of their visit.

What is a Landmark or Point of Interest?

Landmarks or Points of Interests are areas, addresses or locations that you want to monitor. They can be added manually, imported in bulk, changed or be exported to other formats (such as KML, used by Google Earth).

How many Boundaries can I create?

You can create an unlimited number of Boundaries.

What is a Boundary aka Geofence?

Boundaries are used to keep track of where a vehicle should or should not be going. After a Landmark has been created, a Boundary can be created around it. You may also choose to have the Boundary send out email notifications when broken, to any of the specified notification lists. You will have the option to create Landmarks in different forms: points, rectangles, circles, polygons and polylines.

What types of Alerts can I receive?

REDTAIL offers multiple alerts, including, but not limited to: Speeding Alerts, Boundary Alerts, Scheduled Maintenance Alerts and Excessive Idle Alerts.

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